Adjusters enjoy utilizing our service because we are detail-oriented and provide high quality Room Image Reports, Detailed Scope Sheets, Scanned Forms, Digitized Documentation and Inventories, Xactimate standard pricing, and link to the job file in our project management system. Adjusters are traditionally very busy with a variety of claim types and issues, and we know their time is valuable, so we like to provide them all the relevant information they would need in order to confidently assure the policyholder is receiving the appropriate services.
In addition to thorough documentation and professional communication, adjusters appreciate the cleaning and restoration capabilities that save their companies thousands of dollars each year. Each year, millions upon millions of dollars are paid out to damaged and non-salvageable contents. A lot of these items are salvageable, however the company performing the contents services doesn’t understand the capabilities and places more items on the Total Loss Inventory list. The insurance then pays depreciation/ repurchase costs for more items than they should have, spending thousands of dollars they don’t need to each year. The Contents Specialists are able to properly analyze the potential damages and clean or repair the items so they are returned to Pre-Loss Condition. This makes the homeowner happy because they were able to retain their personal possessions and the adjuster is satisfied because he knows the customer is satisfied and that the claim was kept to a reasonable sum.